Important Message

With growing concerns around the novel coronavirus (COVID-19), we wanted to share the action Precision Toyota is taking to ensure our facilities are clean and safe for you, our team members and the communities in which we service. While no cases have been reported in our area, we remain committed to our customers and will continue to provide both sales and service of vehicles to the highest levels of customer experience we set for ourselves. We are open for business, and continue to be a safe place for you to visit.

Your Safety – In response to the COVID-19 we have taken additional safety measures, following the lead of Canadian and local public health authorities to ensure your safety as well as the safety of our teams, including:

  • Sanitization Plan – Increased sanitization of all high-traffic area touchpoints within all dealerships multiple times a day, plus professional daytime cleaning service during peak times and nightly cleaning.
  • Courtesy Car and Test-Drive Vehicle Preparation – All hard and soft surfaces inside courtesy cars and test-drive vehicles are vacuumed and wiped down each time a guest or staff associate uses a vehicle.
  • Service Work Preparation – Guest vehicles for service in-store are outfitted with seat protectors prior to maintenance or repair work, wiped clean in all areas, plus all Precision technicians are required to wear disposable gloves to work on vehicles.
  • Sanitizer Locations – Additional hand sanitizer dispensers and locations in all dealerships for guests and staff associates to sanitize hands throughout the day.
  • Test Drives and Shuttle Service – Increased out-of-dealership test drives and vehicle maintenance shuttle pickup services are offered. 
  • Travel Restriction – No unnecessary business travel by staff associates. Staff are required to advise personal travel destinations so the company can make the necessary arrangements.
  • Hand Etiquette – As outlined by health officials, Precision Toyota staff practice frequent hand washing and refrain from hand shaking.

With these measures, we are committed to the safety and well-being of all guests and associates. Precision continues to closely monitor government updates and remains proactive in navigating the developments of COVID-19. 

Thank you for your understanding and cooperation during these rapidly changing times. Together, we are confident that we can address the challenges of today as we prepare for the future.

We are open for business as usual, and we will continue to work hard to earn your trust and loyalty. On behalf of everyone at Precision Toyota, I look forward to welcoming you to our dealership very soon.

Thank you,

Scott Ball
Precision Toyota